Boost Your Scrum and Simplification.Works are both brands by Lean Tech BV. (Schorsmolenstraat 8, 8500 Kortrijk, Belgium, VAT BE0839.390.884) and ProOptimize BV. (Nieuwstraat 91, 8780 Oostrozebeke, Belgium, BE0894.840.539).
Please read these Terms and Services (“Terms”, “Terms and Services”) carefully before using the https://learnhow.simplification.works websites (the “Service”) operated by Lean Tech BV and ProOptimize BV (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Lean Tech BV, ProOptimize BV, and its licensors. The Service is protected by copyright, trademark, and other laws of both Belgium and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Lean Tech BV and ProOptimize BV.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Lean Tech BV or ProOptimize BV.
Lean Tech BV and ProOptimize BV have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Lean Tech BV and ProOptimize BV shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Limitation Of Liability
In no event shall Lean Tech BV and ProOptimize BV, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Lean Tech BV and ProOptimize BV, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Cookie Policy
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies at https://en.wikipedia.org/wiki/HTTP_cookie.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses ActiveCampaign, Postmark and Teachable. These tools set a number of tracking cookies when you land on our website to understand your behavior better.
For more information on Postmark cookies, see the official Postmark Cookie Policy page at https://postmarkapp.com/cookie-policy.
For more information on ActiveCampaign cookies, see official ActiveCampaign Legal page at https://www.activecampaign.com/legal.
For more information on Teachable cookies, see their extensive Cookie Policy page at https://teachable.com/cookies-policy
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on how Google AdSense uses cookies, visit this page at https://support.google.com/adsense/answer/7549925.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Linkedin, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
This site has the LinkedIn Insights Tag & Facebook Pixel installed for Advertising purposes through those separate channels.
You can read about the Linked Insights Tags on their official page at https://business.linkedin.com/marketing-solutions/insight-tag
You can check upon the Facebook Pixel details and their purpose on their official page at https://www.facebook.com/business/tools/meta-pixel.
Privacy Policy
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, VAT number or other details to help you with your experience, to send you your certificates, and for invoicing purposes.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, engage in a chat or enter any information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We only provide services (invoiced separately), articles and information. We never ask for credit card numbers directly and use Paypal or Stripe integrations for that purpose.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons directly linked with Lean Tech BV or ProOptimize BV, who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
For certain specific Certification processes we send your data to Third Party providers such as Scrum.org, Less.works and Collaboration Superpowers. Each of these providers has confirmed their alignment with overall Privacy Law and more specifically GDPR.
Minors
We do not specifically market to children under the age of 16 years old. Therefore any data of minors is not treated by Lean Tech BV and ProOptimize BV.
Data breaches
In order to be in line with GDPR we will take the following responsive action, should a data breach occur: we will notify the users and the local body for privacy law via in-site notification and through the official channels within 72hrs after we discovered or were informed about such a data breach.
Rights of the data subject
Individuals have the right to receive their data within 30 days after the request was filed. Individuals have the right to be forgotten in the system. Individuals have the right to rectify their information. Any of these rights can be enforced by simple e-mail or through the contact forms on the website.
Individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Hopefully all above information has sufficiently clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need it or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information, then you can contact us through one of our preferred contact methods.
Our Privacy Policy link includes the word ‘Privacy’ and this information can easily be found on the information specified above.
Our Terms of Service page provides the Privacy Policy, including the latest changes.
Payment and Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as Payments.AI, PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on learnhow.simplification.works are non-refundable or exchangeable, unless otherwise stated on. Since the products made available here are intangible, there is a strict no refund policy.
Contact Us
If you have any questions about these Terms, please contact us at [email protected]
Last updated: September 16th, 2023